Advances, Systems and Applications
Table 1 E-banking benefits
To bank | To customer |
|---|---|
Per unit operation cost is saved up to 90Â % | Transparency and Flexibility |
Enables true relationship banking | Self-service banking |
Integrate to multi-channel strategies | Personalization |
Higher cross-selling opportunities | Time saving |
Helps gain customers prompt feedback on products and services | Transactions can be performed at 24 × 7 days with lowest charging rates |
Can gain discount benefits from online purchases |