Advances, Systems and Applications
Table 6 Challenges in sales processes
From: Current cloud challenges in Germany: the perspective of cloud service providers
Challenges |
Necessity of improving customers’ cloud understanding, especially regarding the technical and legal aspects, and compliance with this in the sales processes |
Provision of a sufficient number of qualified employees and/or an increase in the number of employees in the sales department, along with the need for appropriate technical knowledge among the sales staff |
Addressing the appropriate contact person and adapting to the shift of skills and drivers in the user company |
Continuous support of business relationships through value-adding and additional services |