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Advances, Systems and Applications

Table 7 Current and future challenges for CSPs

From: Current cloud challenges in Germany: the perspective of cloud service providers

Building trust in the technology and functionality of the cloud by reducing security concerns and increasing personal trust relationships, especially through professional behavior More focus on compliance requirements, service-level agreements, and service provision at data centers in Germany or at least in Europe (especially when focusing on German customers)
Addressing fears of IT staff and convincing them of the importance of a cloud strategy, including the necessary IT skills Implementation of training courses and ongoing provision of relevant information
Reasonable balance between customization and standardization of services to address the fear of a vendor lock-in and to improve interoperability Competitive pressure (also price pressure) through an increasing number of providers
Continuously questioning and optimizing one’s own business model and service portfolio Selection of appropriate partnerships to provide specialized solutions and value-added services.