Advances, Systems and Applications
Table 7 Current and future challenges for CSPs
From: Current cloud challenges in Germany: the perspective of cloud service providers
Challenges | |
|---|---|
Building trust in the technology and functionality of the cloud by reducing security concerns and increasing personal trust relationships, especially through professional behavior | More focus on compliance requirements, service-level agreements, and service provision at data centers in Germany or at least in Europe (especially when focusing on German customers) |
Addressing fears of IT staff and convincing them of the importance of a cloud strategy, including the necessary IT skills | Implementation of training courses and ongoing provision of relevant information |
Reasonable balance between customization and standardization of services to address the fear of a vendor lock-in and to improve interoperability | Competitive pressure (also price pressure) through an increasing number of providers |
Continuously questioning and optimizing one’s own business model and service portfolio | Selection of appropriate partnerships to provide specialized solutions and value-added services. |