Advances, Systems and Applications
Table 4 Difference in Service and User Requirements
From: QoS-based ranking and selection of SaaS applications using heterogeneous similarity metrics
| Â | Service QoS | User QoS |
|---|---|---|
Response Time | 482 | 302.75 |
Cost | 165 | 126 |
Availability | 99.5 | 99.99 |
Usability | Medium | Medium |
Security Management | High | Low |
Flexibility | Low | Low |