Advances, Systems and Applications
From: Building consumer trust in the cloud: an experimental analysis of the cloud trust label approach
 | M | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
T1 Ability | 3.55 | 0.81 | (.93) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T1 Benevolence | 3.33 | 0.85 | .78* | (.92) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T1 Integrity | 3.30 | 0.62 | .83* | .81* | (.89) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T1 ProviderTrust | 3.26 | 0.91 | .72* | .67* | .72* | (.88) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T1 Reliability | 3.34 | 0.87 | .80* | .70* | .72* | .73* | (.92) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T1 Functionality | 3.54 | 0.88 | .79* | .63* | .71* | .62* | .82* | (.92) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T1 Helpfulness | 3.43 | 0.83 | .80* | .70* | .76* | .72* | .87* | .82* | (.92) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T1 CloudServiceTrust | 3.28 | 0.93 | .77* | .68* | .73* | .84* | .85* | .76* | .83* | (.91) | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T2 Ability | 3.45 | 0.85 | .70* | .59* | .65* | .60* | .75* | .70* | .74* | .73* | (.94) | Â | Â | Â | Â | Â | Â | Â | Â | Â |
T2 Benevolence | 3.32 | 0.86 | .63* | .70* | .67* | .61* | .67* | .60* | .70* | .70* | .81* | (.92) | Â | Â | Â | Â | Â | Â | Â | Â |
T2 Integrity | 3.29 | 0.61 | .63* | .61* | .67* | .64* | .70* | .65* | .74* | .71* | .83* | .84* | (.90) | Â | Â | Â | Â | Â | Â | Â |
T2 ProviderTrust | 3.29 | 0.85 | .62* | .58* | .63* | .70* | .75* | .63* | .70* | .78* | .87* | .82* | .85* | (.89) | Â | Â | Â | Â | Â | Â |
T2 Reliability | 3.35 | 0.91 | .62* | .58* | .57* | .63* | .72* | .64* | .70* | .72* | .86* | .78* | .81* | .85* | (.91) | Â | Â | Â | Â | Â |
T2 Functionality | 3.41 | 0.89 | .63* | .55* | .63* | .58* | .65* | .64* | .66* | .68* | .80* | .73* | .77* | .76* | .74* | (.93) | Â | Â | Â | Â |
T2 Helpfulness | 3.37 | 0.86 | .61* | .55* | .64* | .62* | .66* | .62* | .70* | .70* | .81* | .76* | .81* | .81* | .78* | .77* | (.93) | Â | Â | Â |
T2 CloudServiceTrust | 3.25 | 0.92 | .68* | .62* | .65* | .75* | .72* | .60* | .71* | .80* | .83* | .79* | .80* | .91* | .86* | .78* | .83* | (.91) | Â | Â |
PTT | 3.19 | 0.52 | .18* | .07 | .16* | .14* | .19* | .17* | .08 | .12 | .06 | .02 | .08 | .12 | .03 | .07 | .06 | .12 | (.81) | Â |
PTTTechnology | 3.55 | 0.74 | .66* | .58* | .61* | .53* | .63* | .63* | .64* | .62* | .70* | .65* | .62* | .63* | .62* | .64* | .64* | .67* | .25* | (.90) |